Getting Started
How do I book my first appointment?
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
How much will it cost?
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.
Do you service my area?
We service most homes in the DFW area, but may charge a travel fee for cleanings outside of our 20 mile radius from 75209.
Do I need to be home when the housekeepers arrive?
No, you do not. Many of our customers aren’t home when we clean for them. Please be sure to leave accurate instructions so we can access your home and not waste any of your valuable cleaning time.
What is your cancellation policy?
You may cancel or change your appointment up to 24 hours before the start of your appointment without being charged.
Appointments canceled or changed less than 24 hours in advance will be charged at full price.
You can cancel your same day appointment within 60 minutes of booking without a cancellation fee.
Trust and Safety
What is your refund policy?
If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7-day window).
If after our re-clean is completed and you’re still not happy with service, we offer a full refund.
Can I trust my cleaning professional?
All of our folks are interviewed and pass a nationwide detailed background check.
Only about 10% of the people that apply for The Cleaning Doulas will be hired as a certified cleaner.
What happens if something goes wrong during my appointment?
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
What is your 100% happiness guarantee policy?
If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.
Do you bring your own cleaning supplies, products, and equipment?
We provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.
Cleaning Products
The Cleaning Doulas love using non-toxic cleaning products that are also all natural, pet friendly, hypoallergenic, and environment friendly.
Baby-Safe Disinfectant
So safe you can drink it! Our "Force of Nature" cleaner kills 99.9% of all germs. It converts salt, water, and vinegar into an all-in-one cleaner, deodorizer and EPA-registered sanitizer & disinfectant.
Bon Ami Cleanser
Since 1886, this non-toxic cleaner tackles tough messes, from scuff marks to moldy grout, with gentle abrasion. Ideal for stainless steel, leaving it shining like new!
Sprayway Glass Cleaner
Sprayway, crafted in America, is the ultimate glass cleaner. Ammonia-free, it delivers streak-free shine on doors, windows, and mirrors, making it a top choice for non-toxic, sparkling home cleaning.
ATTITUDE Bathroom Cleanser
This bathroom cleaner tackles limescale, soap scum, and grime on tiles, shower curtains, countertops, and toilet bowls. Infused with a refreshing citrus scent, it effectively removes dirt and limescale from ceramic tiles, bathtub, shower doors, curtains, and toilet bowls.
Dr. Bronner's Biodegradable Cleaner
Powerful, concentrated, and safe for floors, laundry, dishes, and furniture —gentle on skin and the Earth! Ideal for all household cleaning, it effectively cuts grease and dirt, rinsing freely in any water temperature, and biodegrades rapidly.